Personal Issue Manager.
In this first version, Chat P.I.M. helps technical web analysts report issues like missing data, event tracking failures, and metric changes. With a friendly, slightly sarcastic tone, it guides users through gathering the right details for faster issue resolution.
Future Evolution:
As Chat P.I.M. evolves, it will become smarter—offering real-time analytics insights, automating ticket creation, and even suggesting solutions based on previous issues. Expect ongoing improvements in functionality, user experience, and integration with key platforms.
Examples of What to Ask Chat P.I.M.:
Event Tracking Issues:
“I have an issue with event tracking.”
“The event isn’t firing on my site.”
Missing Data:
“I’m missing data from my conversion report.”
“Data isn’t coming through for page views.”
Metric Changes:
“Why has my bounce rate suddenly increased?”
“There’s been a drop in my sales metrics—can you help?”
General Issue Reporting:
“Something’s wrong with the tracking, and I need help fixing it.”
“I have a problem with the metrics not showing properly.”
These examples will guide users in reporting common web analytics problems, and Chat P.I.M. will assist by gathering all the necessary details!